Our Shipping Policy | Roujak

  • We offer all our customers Free Shipping all across Indonesia, for all orders above 500.000 Rp.
  • We ship out your order no more than 1 working day (Monday to Saturday) after you place your order. We partner with JNE who picks up the ready-to-go goods from our warehouse situated in Jakarta every day except on Sundays. 
  • As soon as we hand over your parcel to JNE, we immediately send you an email to inform you and to give you the tracking number so that you can trace your shipment in real-time using the JNE Tracking Service.
  • The delivery time depends on your location in Indonesia. Here are the estimates provided by JNE:
    • Jakarta area: 1 to 3 working days
    • Other cities in Indonesia: 2 to 5 working days